Terms of service

Terms of Sale

When engaging with Felix Mobile Detailing, it is essential to understand that the terms of sale are integrated into the overall terms of use. These terms establish a framework that all users, whether guests or regular customers, are expected to follow while utilizing the service. Before booking an appointment online or by phone, you must carefully read and consent to the relevant terms and conditions. This agreement is crucial, as making an appointment signifies your acceptance of these terms. Once you confirm your booking, you become legally bound by the stipulations outlined, ensuring a clear understanding of your rights and responsibilities as a customer of Felix Mobile Detailing.

Packages

Felix Mobile Detailing provides a variety of detailing packages tailored for four distinct types of vehicles. Customers can choose from multiple options designed to meet their specific needs, ensuring every vehicle receives the care it deserves. It is important to note that prices and package contents may change at the discretion of Felix Mobile Detailing, allowing them to adapt to market trends and customer preferences. All updates regarding pricing and package details will be promptly reflected on their official website, felixdetailing.com. This commitment to transparency ensures that customers stay informed about the latest offerings and can select the best package for their vehicle's detailing requirements.

Booking Terms & Conditions

Prior to any detailing service, customers are strongly advised to remove all personal belongings, money, and significant items from their vehicles. Felix Mobile Detailing cannot accept liability for any loss or damage to personal property, including items inside the vehicle or the vehicle itself during the service. It is essential to ensure that the vehicle is being serviced in a secure and lawful location; if you have any concerns about safety, please communicate them with your car detailing specialist. All vehicles are cleaned at the customer’s own risk and must be resilient enough to endure standard cleaning procedures. Any damage claims arising from the cleaning will be restricted to the cost of the service provided. Please prioritize the preservation of your valuables by taking these precautions seriously.

Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at felixdetailing@gmail.com

Satisfaction Policy

At our company, customer satisfaction is our priority. In the event that you believe the service technician did not fulfill the package as ordered, or if there is clear evidence of poor craftsmanship, we are committed to rectifying the situation at no cost to you. We will gladly redo any incomplete or unsatisfactory portions of the service. To ensure your claim is processed promptly, please file it within 24 hours of the service completion. You can reach us by phone at 509-438-5850, by email at felixdetailing@gmail.com, or via text message at the same number. Additionally, we request that you send us pictures of the affected area within the 24-hour timeframe to support your claim. Thank you for choosing our services, and we look forward to resolving any issues that may arise.

Appointment Time

We understand that your time is valuable, and we appreciate your patience. Due to traffic conditions or exceptional circumstances, there may be instances when our technician arrives later than scheduled. To accommodate this possibility, we kindly ask that you allow a 30 to 90-minute arrival window for all jobs booked online or by phone. At Felix Mobile Detailing, we strive to keep you informed and will do our utmost to notify you of any delays in our service delivery. Thank you for your understanding as we work to provide you with the best detailing experience possible.

Terms:

By visiting this website, you acknowledge and accept the terms and conditions governing its use, as well as all relevant laws and regulations. Your access to and utilization of the site signifies your commitment to adhere to these terms, and you bear the responsibility for ensuring compliance with any local laws that may apply to you. If you find any of these stipulations unacceptable, you must refrain from using or accessing the site. Furthermore, be aware that the materials available on this website are safeguarded by copyright and trademark legislation, which means they are not to be reproduced or distributed without proper authorization. Your interaction with this site implies a tacit agreement to respect these legal protections and the intellectual property rights of its content creators.